“Come as you are”

Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

For team.blue, we are looking for an eager and meticulous intern who wants to gain knowledge in finance operations. During this internship, you will be fully involved in the billing and accounts receivable process and gain insight into how financial administration, automation, and customer processes intersect in a technical organization.

You will collaborate with finance, operations, and support, and have the opportunity to learn, ask questions, and take on increasing responsibility.

Your Opportunity
During your internship, you will support the daily operations of billing and financial follow-up:

• Supporting the maintenance and monitoring of accounts receivable

• Contributing to the follow-up of outstanding items and payment agreements

• Supporting cases pending with an external debt collection agency

• Responding to customer tickets regarding invoicing, payments, and outstanding invoices, always with guidance

• Administratively processing payments, corrections, and credit notes

• Identifying mismatches between billing, payments, and provisioning

• Assisting in investigating discrepancies between systems and reports

• Recording and documenting issues found in billing and automation

• Supporting coordination with operations and technical colleagues

• Supporting the international finance team with supplier invoices and payments

What your day will look like

You'll start your day reviewing outstanding items with your supervisor. You'll discover a customer has been open for a while and isn't responding to emails. You'll learn how we assess this and how we proactively contact them to protect service and prevent escalations.

You will help verify incoming payments. A payment might not fully match an invoice. You'll investigate the source of the discrepancy and learn how billing or provisioning discrepancies arise. Additionally, you will work with the team to handle customer tickets regarding invoicing and payments. You'll learn how to communicate clearly and how to ensure administrative accuracy.

Later in the day, you'll assist with operations when a mismatch occurs between active services and billing. You'll help analyze, document, and record the situation so it can be structurally improved.

At the end of the day, you'll support the international finance team with questions about supplier invoices. You'll learn how international collaboration within finance works.

You'll conclude the day with a deeper understanding of processes, systems, and financial relationships.

Your profile

• You are pursuing a vocational (MBO) or higher professional education (HBO) degree in finance, administration, or business administration.

• You work in a structured and accurate manner.

• You are eager to learn and ask questions.

• You are interested in understanding how systems and processes work together.

• You communicate clearly and professionally.

• You are not intimidated by numbers, systems, or technical contexts.

• You have a good command of English.

Bonus

• Affinity for IT, hosting, or SaaS

• Interest in automated processes

• Interest in accounts receivable management or billing

• Experience with Excel or administrative systems

Practicalities

• Starting date: February

• Able to travel to our Amsterdam and Leiden office

"At team.blue , our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Want to learn more about our commitment to making a positive impact? Check it out here"